In this groundbreaking book, Charles Duhigg unravels the secrets of the supercommunicators to reveal the art - and the science - of successful communication. He unpicks the different types of everyday conversation and pinpoints why some flow while others falter. He reveals the questions and gambits that bring people together and shows how to transform even the trickiest of encounters. Above all, he reveals the techniques we can all master to successfully connect with others. Packed with fascinating case studies and drawing on cutting-edge research, this book will change the way you think about what you say, and how you say it. 

Learn more at Charles' virtual author talk. Register at: https://libraryc.org/salinaspubliclibrary/100728